As we navigate the transition from socially distanced to new hybrid models, there is increasing awareness of the challenges this may rise. In an article recently published by Microsoft, we can consistently see the impact of social disparity in the workers’ experiences. For instance, managers’ report a better work from home experience than other people.
The pandemic triggered important strategic changes to support fully online experiences. As we increase face-to-face activities, some changes will be rolled back while others will become the new normal and yet we will need to be prepared for new changes to accommodate to the needs to come.