As we continue serving our socially distanced community , we wanted to remind you that our virtual doors remain open. We have previously shared news about the new ticketing system, which enable us to quickly respond to your requests. As always, you can email us at edhelp@uw.edu, visit our website or our support portal. If you are looking for quick answers or how-to articles, we keep adding content to our new “Solutions” portal.
We are also offering virtual office hours for you to join our zoom room (Visit our Trumba calendar for more information)
Online Teaching and Learning Hours: Bring your course design ideas, Canvas, Zoom, or Panopto questions, accessibility support requests, CoE online course template questions, or any other online teaching topic to these drop-in hours. General Support Hours: Bring your computer software, UW systems questions, or other computing questions to an open office hour at the helpdesk.
If you just want to quickly ask something, you can still give us a call, or chat with us using Teams! Whatever you need or preference we are here to support you!